Privacy Policy
How we collect, use, and protect your information
This Privacy Policy explains how Vivah Edits (“we”, “us”, “our”) handles personal information when you visit our website, contact us, or purchase our products and services.
Who we are
Legal name: Vivah Edits
Registered address: [ Udaipur, Rajasthan, India]
Email: hello@vivahedits.com
Information we collect
- Contact details such as name, email, phone number, and city.
- Order details such as project scope, wedding dates, design preferences, shipping details, and payment status.
- Usage data such as pages visited and device information. We may use cookies or similar technologies.
- Media and assets you provide for personalization such as monograms, photographs, venue crests, or guest lists.
How we use information
- Respond to enquiries and provide quotes.
- Create, customize, and deliver invitations, stationery, and decor assets.
- Process payments and manage orders.
- Improve our website, portfolio, and customer experience.
- Comply with legal obligations and prevent fraudulent activity.
Legal basis
We rely on your consent, the performance of a contract, and our legitimate interests. If applicable, we comply with the Digital Personal Data Protection Act, 2023 and other relevant laws.
International transfers
Our site may be hosted outside India. By using our services, you understand that your data may be transferred and processed in other countries.
Retention
We keep personal information only as long as necessary for the purposes described here, including to meet legal or reporting needs. Project files may be retained for quality assurance and portfolio records unless you ask us to delete them.
Your rights
- Access, update, or delete your information.
- Withdraw consent when processing is based on consent.
- Object to or restrict processing in some cases.
- Request a copy of your data in a portable format.
To make a request, email hello@vivahedits.com. We may verify your identity.
WhatsApp and messaging
If you contact us via WhatsApp or similar platforms, your messages and contact details will be handled according to this policy and the platform terms. Avoid sharing sensitive information unless necessary.
Children
Our services are intended for adults. We do not knowingly collect information from children. If you believe a child has provided information, contact us so that we can delete it.
Security
We use reasonable technical and organizational measures to protect information. No method of transmission or storage is completely secure.
Changes to this policy
We may update this policy from time to time. The updated version will be indicated by the date above. Continued use of our services after changes means you accept the revised policy.
Contact
For questions or requests, write to hello@vivahedits.com.